Office and Marketing Operations Manager

Ghana
Hybrid

Position Summary

We are seeking a detail-oriented and highly organized Office and Marketing Operations Manager to oversee both the day-to-day operations of our office environment and the execution of marketing strategies. This role requires someone who can balance ensuring a welcoming, functional, and efficient workplace with leading and managing a dynamic marketing team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving..

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, Operations Management, or a related field.
  • 3+ years of experience in office management, marketing operations, or a similar role
  • Proven ability to multitask and prioritize competing demands effectively
  • Strong leadership skills with experience managing teams
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite, specifically: Excel, Word and PowerPoint and marketing software.
  • Knowledge of budgeting and financial management principles.
  • A proactive attitude with a focus on continuous improvement.

Preferred:

  • Experience working in a fast-paced tech environment.
  • Familiarity with HR functions such as onboarding new employees or organizing team-building initiatives
  • Certification in Project Management or Digital Marketing.

Key Responsibilities:

  • Office Management:
    • Ensure the office runs smoothly by overseeing administrative tasks such as paying bills, maintaining vendor relationships, and coordinating facility maintenance
    • Monitor office cleanliness, aesthetics, and overall "look and feel" to create aprofessional and inviting workspace
    • Manage supplies inventory, ensuring all necessary items (e.g., stationery, kitchenessentials) are always available.
    • Coordinate office events, meetings, and employee engagement activities
    • Develop and implement policies to improve office efficiency and sustainability
  • Marketing Team Leadership:
    • Lead and manage the marketing team, providing guidance, mentorship, and support to achieve company goals
    • Collaborate with cross-functional teams to develop and execute comprehensive marketing plans that align with business objectives.
    • Track campaign performance metrics and provide regular reports to senior leadership on progress and results
    • Ensure timely delivery of marketing projects, including content creation, social media management, email campaigns, and event planning
    • Stay updated on industry trends and recommend innovative strategies to enhance brand visibility and customer engagement.
  • Operational Duties:
    • Serve as a point of contact for internal staff and external partners regarding operational matters.
    • Identify areas for improvement in processes and systems, proposing solutions to increase productivity and reduce costs
    • Maintain accurate records and documentation related to office operations and marketing activities.
    • Handle ad-hoc requests and special projects as needed.
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